FAQ

Q:1.What is your factory product range?
Handles, Lock, Accessories 
Q:2.Do you provide samples? Is it free or extra?
Yes, we provide free samples.
Q:3.How long does the normal delivery time take?
About 45 days.
Q:4.What kind of payments does support?
T/T. (telegraphic transfer in advance)
Q:5.Do you offer ODM services?
Yes, ODM is welcome.
Q:6.Do you offer OEM services?
Yes, OEM is welcome too.
Q:7.How long is the shelf life of your products?
More than 3 years.
Q:8.Is it OK to print my logo on product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q:9.Can I have a sample order for your product?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q:10.What about the lead time?
Sample needs 3-5 days, mass production time needs 4-6 weeks for order quantity.
Q:11.Do you have any MOQ limit for the order?
Low MOQ, 1pc for sample checking is available
Q:12.How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.